Frequently Asked Questions

At Chevy Chase Acura in Bethesda, we want your experience to be simple, transparent, and enjoyable. Below are some of the questions our guests ask most often about Acura vehicles and Acura service.

What makes your dealership stand out from the rest?

We have been Maryland’s number one Acura dealership for seven years in a row. Our guests choose us because we combine friendly service, expert knowledge, and a team that truly cares. Whether you are visiting for a new Acura or for maintenance, we make sure you always feel valued.

How often should I service my Acura?

Most Acura models need maintenance every 5,000 to 7,500 miles, depending on driving conditions. Your Acura’s Maintenance Minder will alert you when it is time for service. When you bring your vehicle to us, our certified Acura technicians will help keep it performing at its best.

Can I schedule a service appointment online?

Yes. You can book your appointment through our website anytime. When you arrive, our team will check in your vehicle, review the recommended service, and keep you informed every step of the way.

Do you use genuine Acura parts?

Yes, we only use original Acura parts. These parts are made specifically for your vehicle, ensuring perfect fit and performance. This is one of the reasons we continue to be recognized as Maryland’s number one Acura dealership.

What kind of warranty do you offer on your service work?

Our service work follows Acura’s factory standards, and all repairs are covered under the appropriate warranty. If there is ever an issue, we make it right. That commitment to quality and care is what keeps our guests coming back.

Can I lease or buy a new Acura from you?

Yes. We offer the full Acura lineup, from the MDX and RDX to the TLX and Integra. Our team will walk you through both leasing and financing options to help you find what works best for you.

What should I do if my Acura has a recall?

If you receive a recall notice, contact us right away. We will confirm the recall details, order any necessary parts, and schedule the repair at no cost to you.

Can I service my Acura here even if I did not buy it from you?

Of course. You are always welcome to service your Acura with us, no matter where you purchased it. Our certified technicians will take care of your vehicle with the same attention and professionalism we give to every guest.

How do I know when it is time to replace my brakes or tires?

If you notice squealing brakes, longer stopping distances, or uneven tire wear, it is time for an inspection. Our technicians will check everything and give you an honest, expert recommendation.

What financing or lease options do you offer?

We partner with Acura Financial Services and local lenders to provide a variety of financing and lease options. Whether you are buying or leasing, our goal is to help you find the plan that fits your lifestyle and budget.

Do you offer service specials or discounts?

Yes, we regularly post service specials for maintenance, tire care, and seasonal offers. It is one of the ways we show appreciation to our loyal guests across Maryland.

Can I trade in my current vehicle?

Yes. Bring your vehicle in for a quick and fair trade-in appraisal. We will apply your trade value toward your next Acura purchase or lease to help make the process easy and stress-free.

What should I do if I need emergency assistance while traveling?

If you are on the road and need help, contact Acura Roadside Assistance for immediate support. Once you are back in the area, our team will handle any follow-up service or repairs.

How can I check if my Acura is still under warranty?

Call us or stop by with your Vehicle Identification Number (VIN) and we will look up your warranty coverage for you. We will explain what is included and help you plan your next steps.

Why should I choose Chevy Chase Acura?

Because we have earned our guests’ trust for over seven years as Maryland’s number one Acura dealership. Every visit is about genuine care, expert service, and the premium Acura experience you deserve.

Do you offer valet pick-up and drop-off service?

Yes. We offer complimentary valet pick-up and drop-off within a 5-mile radius of our dealership. Our goal is to make servicing your Acura as convenient as possible, so you can keep up with your day while we take care of your vehicle.